RETURNS
If you are not completely satisfied with your purchase for any reason, please contact us including the details of your order number. Please allow us 1-2 business days to process your request. We will respond to you by providing the necessary return instructions. An additional shipping charge may apply.
You may return any unused product, in its original condition, within 15 days of receipt. We will not be able to accept returns of any item that is not in its original condition, if damaged in transit or with parts missing, or otherwise for reasons not due to our error. We also will not be able to accept returns or grant refunds after 15 days of receipt of the item, nor make exchanges even if for merchandise of equal value.
REFUNDS AND EXCHANGES
We offer a free exchange service or, if you prefer, a full refund for the price of the item minus shipping costs, which are non-refundable, upon receipt of the item. Any type of exchange or refund will be evaluated and agreed upon on a case-by-case basis. Once we have received and inspected the returned garment, you will receive an 'email notification of proper receipt of the return itself, whereby we will confirm or not, your request for an exchange or refund. If your request is approved we will process the exchange or refund as soon as possible. In the event of a refund, the credit will automatically be sent to your credit card or your original payment method.
SHIPMENTS NOT DELIVERABLE TO THE RECIPIENT
When placing your order, please check carefully that the shipping address you enter is correct. In the event that a different shipping address is not clearly specified, the shipment will be made to the billing address provided. The store will not be responsible for shipments made to incorrect or no longer existing addresses, and we do not make refunds in case of lost, non-delivery of the package or packages refused by the recipient.
ACCURACY OF COLORS
We have tried to represent colors and designs online accurately. However, we specify that the colors displayed depend on your device setting. Therefore, we cannot guarantee an exactly perfect result between screen images and colors seen on paper or fabric. Computer monitors may show colors differently from one another, and what is viewed on your screen may vary slightly from the colors you will receive. By ordering and submitting payment you are accepting this condition.
COPYRIGHT
FIORONI is a registered trademark owned by ALTA MAGLIERIA ITALIANA S.r.L. The purchase of any product does not grant the purchaser any right of interest in the copyright nor any intellectual property rights in the trademark or the product itself. All content within this site is our property, protected by international copyright laws and may not be used for any commercial or other purpose without our prior written consent.
